Changelog

Follow up on the latest improvements and updates.

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We know that scheduling errors can cause real headaches — double-booked facilities, overlapping competitions, and conflicts that only surface the day of the event. That's why we've launched two new tools to help you catch problems early and schedule with confidence.
Conflict detection on event schedules
When viewing an event's schedule, you'll now see an
Issues
section that surfaces any issues automatically. If a venue is already booked for another competition during your event window for example, you'll see the overlap highlighted with the conflicting event's name, date, and time, so you can resolve it before it becomes a problem.
Screenshot 2026-04-15 181525
New "Data Issues" button — Season-wide visibility
A new
Data Issues
button now appears at the top of your Events page. Click it to get a full picture of every data problem across the season — from facility conflicts to missing dates, mismatched school years, and more — all in one place. Issues are categorized and counted so you can quickly prioritize what needs attention.
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Screenshot 2026-04-15 181509
Head to your Events page and click
Data Issues
to review your current season.
Questions? Reach out to our support team.
We are excited to announce some major updates to our community education product!
Our setup is now designed to be a simple walk through process making it easier to set up classes quickly without mistakes:
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Our classes have the concept of sections and sessions. You can have one section, or multiple. Each section has sessions tied to it representing each day the class will meet. Our calendar format makes it simple to create multiple sessions.
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If one of the sessions has a conflict with something already booked in a location in the system, those sessions are highlighted in red. Adjustments can be made, or the session(s) can be created with the conflicts in place.
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There is now the option of adding on additional required or optional fees giving greater flexibility in how the class fee structure can be implemented.
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After the initial setup is complete, additional features like adding documents for participants to sign, creating discount codes, and adding questions to gather more specific information during the registration process are available. You can also use the messenger tool to message participants in the class. Finally there are reports available to view participant registration info, finances, and t-shirts and sizes (if applicable).
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ATTENTION:
You can now
register for all of your children's activities
right in our
Bound Mobile APP!
***With our newest release in the app, you are now able to manage your family, register for activities, and complete checkouts for registrations right in the palm of your hand!
With this update you will also see some changes throughout the app to help navigate and display our new
My Family tabs
and your
Family Dashboard.
  • On the home screen now, you will see the
    search
    is moved to the top right, we have added some quick actions buttons to the home screen to quickly and easily navigate to
    add Follows
    ,
    View Tickets
    , or
    Register for Activities
    . You will now also see the
    My Family
    tab on the bottom toolbar which we will dive into more.
Screenshot 2026-04-01 at 11
  • Clicking on the
    "My Family"
    tab at the bottom will now bring up a secondary toolbar where you can navigate to your
    "Schedule"
    (operates the same as the previous Schedule tab),
    "Family"
    from here you will be able to view and edit all details for your family, and finally
    "Registrations"
    this will take you right to your registration page where you can view Pending and Completed Registrations and past Transactions, as well as, Register for new activities for your family.
Screenshot 2026-04-01 at 11
  • Clicking on
    Family
    will take you to your
    "My Family" Dashboard
    . Here you can view your children and guardians connected to your
    Bound Family
    . Clicking on any of your children or guardians will allow you to make changes to their individual profile settings.
  • You can add children and guardians from here, as well as, click
    Register
    to start a new registration.
Screenshot 2026-04-02 at 10
Screenshot 2026-04-02 at 10
  • Clicking on
    Registrations
    from the
    "My Family"
    tab will allow you to start a
    new
    Registration
    or continue a
    pending Registration
    that was previously started.
Screenshot 2026-04-02 at 10
Screenshot 2026-04-02 at 10
  • When starting a
    new Registration
    , after choosing your school, you are able to see all open Registrations, the cost associated with each, the open and close dates, and then select which of your children (can select multiple at a time) to register for.
Screenshot 2026-04-02 at 10
  • After choosing your desired activity to register for and which children, it will now guide you through all the steps to be completed for the particular registration. You will see which fields are required to be filled out and also track your progress along the top of the screen with the green dashed lines.
Screenshot 2026-04-02 at 10
  • Finally when the registration is complete, you are now able to checkout and complete the process right from your phone. The
    Checkout page
    shows your
    Order Summary
    and allows you to choose your
    Payment Method
    before completing checkout.
Our team has recently released some exciting new updates to our
Activity Registration
product. These updates will be beneficial to all users in our system, from administrators to parents! Some of the areas highlighted throughout this will be updates to our
Student's page, redesign of the Family Dashboard, and enhancements to the registration flow.
1. Student Page Updates
  • Key updates to the Student's page includes the ability of customizable filters, the ability to toggle columns on and off before exporting to a CSV, and improved student merging tool.
Screenshot 2026-02-13 at 10
Screenshot 2026-02-13 at 11
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  • With these updates and redesign of the Student's page, this page now offers new areas of customization and search-ability, while architecturally now putting the student and their family at the center of our system.
2. Registration Settings and Flow
  • There was several updates in our Registration setup and settings area. One of the key updates here was moving the Registration Setup from the Programs area to the Students area to keep related functionality in one spot.
Registration Setup Updates include:
  • custom document merging
  • discount library to avoid repeated discount creation across setups
Screenshot 2026-02-13 at 11
  • questions library similar to the discount code library feature
  • global settings area that includes Payment Processor Settings and Cash/Check Settings
  • ability to allow passcodes for restricted registrations
  • ability for double document approval (such as requiring school admin and medical sign off)
  • ability to quickly add a student to an existing registration
Screenshot 2026-02-13 at 1
3. District Level Registration
  • This new feature will allow districts to manage registrations, activities, and options (the options can be used to have each high school or middle school in the district to choose from while registering). This will simplify the District's process in creating Registrations for all schools in their District at one time. You can easily view and filter District wide completed registrations in the District Registration area. Updates here also aid in the registration of schools with co-oping activities.
  • Families can easily find and complete the
    District Level Registrations
    in their Family Dashboard.
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4. Student Management, Eligibility, and Fees Updates
Updates in these areas include:
  • ability to notes and attachments to eligibility records
Screenshot 2026-02-13 at 1
  • ability to set one-time yearly participation fees
Screenshot 2026-02-13 at 1
5. Family Dashboard Redesign
  • The Family Dashboard received a fresh design in this round of updates. Functionality remains similar throughout but there is now a Quick Action bar to quickly complete tasks such as Registering for an activity, Adding a Child, and Adding a Guardian. From the dashboard you are now able to quickly see any outstanding fees. One main feature added with Bound Families is the ability for a child to be a part of multiple families. This feature accommodates situations like divorce and separated families, while still granting the ability for multiple guardians to complete family tasks simultaneously in different Bound family accounts all while keeping guardian personal information safe and secure across families.
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  • Can now easily switch between multiple organizations, clubs, or schools that your student may be a part of and complete registration tasks for each. This becomes particularly useful when a student is in an activity where their school coops with another or when they participate in a club that is connected with Bound.
Screenshot 2026-02-13 at 1
  • Added the ability to pay later via credit card after initially selecting "Pay Later"
Stay tuned for more updates in Bound's Activity Registration in the near future.
Updates and fixes in the latest App release.
- Fixed UI issue in a School's Score tab that was cutting off data.
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- Fixed Time Zone issues between Web and App.
- Fixed issues with Apple Pay not working properly.
- Fixed Filter bug within Association tab
Game contracts are now printable!
Game contracts between schools are now printable from several areas of the system.
Contracts can be printed from the hosting area of the event after a contract has been set up:
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The same print capability can also be accessed from the event settings area under hosting for the primary host:
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From the event participants, they can access the contract to print from the contract tab under event settings as well:
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Emails will be sent out to AD's from participating schools when a game contract is set up. ADs will
NOT
be required to have to login to the Bound platform to be able to accept and print the contract. There will be a button in the email that will link to the contract section of the system and allow ADs to accept and print the event contract:
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Introducing the New Payee Management System
We're excited to roll out a major update to how your organization manages payments. This new system is designed to significantly
improve security, prevent setup errors, and streamline the process of getting paid.
This guide explains what’s new for your administrative team and how these changes create a more secure and reliable platform for everyone.
What's Changing for Administrators?
This update introduces a more structured workflow, requiring that anyone setting up items that involve payments (like tickets, registrations, and invoices) must provide payee information before proceeding.
1. New: A Payee Is Now Required for All Payment Setups
To ensure all revenue is routed correctly, you
must create at least one payee account before
you can finish setting up any payment-related feature.
This requirement applies to:
  • Ticket Setups
  • Camp, Community Ed, and Family Registration Setups
  • Venue Contracts
  • Invoice Creation (New, Edit, and Mass Create)
  • Invoice Product Setups
  • Fee Setups
  • Fundraising Setups
What You Will See
If you try to create one of these items before a payee exists, you'll see a clear alert.
  • A
    "No Payees Available"
    warning will appear at the top of the screen.
  • A helpful
    "Manage Payees"
    button will take you directly to the new payee creation screen.
  • The form will not save until a payee is created, preventing incomplete or "lost" payment setups.
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2. The New Payee Screen
We've added the payee management screen (found at
Business > Payees
) to be your central hub for all financial-related accounts.
A. Your First-Time Payee Setup
The first time you visit the Payees page, a guide will automatically open to walk you through creating your first payee.
What is a Payee?
A payee is an account that receives payments from your organization. You should create a payee to:
  • Receive payments from events, registrations, or other activities.
  • Track income separately for different departments (e.g., "Athletics," "Music Department").
  • Set up different bank accounts for different revenue streams.
Most organizations start with one default payee for main operations and can add more later.
image.
First Payee Setup Screen
What You'll Need to Provide:
  • Payee Name
    (e.g., "Lincoln High School," "Athletics Department")
  • Contact Person
    (Name, Email, Phone)
  • Purpose
    (A brief internal note for your accounting team)
  • Confirmation
    that you understand payment info is needed for payouts.
Important: You can start processing payments immediately
after creating a payee. However, payouts (transfers to your bank) will be held until you complete Step 2 (Configuring Payment Information). We'll send reminders to the contact person until this is done.
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Payment Information Confirmation Screen
B. Setting up Additional Payees
After adding your first Payee, adding additional Payees is easy. Simply click on the “New Payee” button in the upper right corner and follow the onscreen instructions.
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Click on the “New Payee” Button to Add an Additional Payee
B. Configuring Payment Information (How You Get Paid)
After creating a payee, your next step is to add payment details. This is required to receive your funds.
You have two options:
1. Check (Physical Mail)
  • Pay to the Order of (Legal entity name)
  • Attention To (Contact person)
  • Mailing Address
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Enter Details for Check Payment Method
2. ACH / Direct Deposit (Electronic)
  • Bank Routing Number (9 digits)
  • Account Number (with confirmation)
  • Account Type (e.g., Business Checking)
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Enter Details for ACH Payment Method
Real-Time Validation:
To prevent typos and payout delays, the system now verifies bank information with our payment processor in real-time. You'll be notified immediately if a routing number is incorrect or account numbers don't match.
C. Your New Payment Status Flow
The new dashboard shows the status of every payee at a glance:
  • Not Configured
    (Yellow Badge): The payee is created, but no bank or check info has been added. You can accept payments, but you cannot receive payouts yet.
  • Configured
    (Blue Badge): Payment information has been saved and verified. You are ready to receive payouts.
  • Locked
    (Red Badge): Payment info is locked for security after the first payout. (See details below).
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Indicator that Payment Status Has Not Been Configured
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Click the Edit Box to View Payee Details
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Click the Edit Box to Edit Payee Details
D. Enhanced Security: Automatic Payment Locking
To protect your organization from fraud and unauthorized changes,
payee payment information will automatically lock after the first successful payout is made.
What this means:
  • The payee status will change to "Locked" (Red Badge).
  • No one can modify the bank account or check address details.
  • To make a change, you must go through a formal unlock request.
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Click the Yellow “Request Unlock" Box to Request Payee Detail Changes.
How to Update Locked Payment Information
Step 1: Initiate Your Request
  • On the locked payee’s detail page, click the
    "Request Unlock"
    button.
Step 2: Provide a Reason
  • A pop-up will ask you to provide a detailed
    reason for the unlock request
    (e.g., "Our organization is switching banks," "Updating check mailing address"). This creates a secure audit trail.
Step 3: Submit and Wait for Approval
  • Your request will be sent to our accounting team for review. You will be notified via email once the request is approved (typically within 1-2 business days).
Step 4: Make Your Changes
  • Once approved, the payee status will change to
    "Unlocked,"
    and the "Update Payment Method" button will reappear.
  • After you save your new information, the status will return to
    "Configured."
    It will automatically re-lock after its next successful payout.
👨‍👩‍👧 For Your Users (Parents, Students, Community)
This update has
no direct impact on your regular users.
The customer-facing experience remains unchanged. They can continue to:
  • Register for events
  • Purchase tickets
  • Pay invoices
  • Make donations
These improvements are all "behind-the-scenes," designed to make the administrative and financial process safer and more reliable for your organization.
✨ Your New Benefits at a Glance
  • Improved Security:
    Automatic locking prevents unauthorized changes to your bank accounts. The unlock request process provides a clear audit trail.
  • Fewer Errors:
    Real-time bank validation catches typos instantly, and requiring a payee up-front prevents "lost" setups.
  • Better Visibility:
    The new dashboard shows the status of all your payees in one place.
  • Clearer Workflow:
    Step-by-step guidance and clearer labels (like "Default for [Your Organization Name]") make the setup process more intuitive.
✅ Your 5-Step Getting Started Checklist
If you do not have payees entered yet, here’s what to do first:
  1. Navigate to
    Business > Payees.
  2. The "Create Your First Payee" guide will open. Follow the steps to create your primary payee account.
  3. Once created, click to
    configure its payment method
    (Check or ACH).
  4. Verify the payee's payment status shows
    "Configured"
    (Blue Badge).
  5. You're all set! You can now begin setting up your tickets, invoices, and registrations.
If you already have payees entered and need to make changes:
  1. Navigate to
    Business > Payees.
  2. Click the button to add a New Payee
  3. Click the Edit button on an existing payee to view or edit details.
We have released some big updates to our tickets in the App. These updates will make entering events easier.
- "Tap to Enter" is now faster and smarter when using multiple tickets or passes.
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- Punch Passes can now be used with "Tap to Enter".
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- QR tickets got a fresh new design as well.
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- A new feature we have added to our Facility Management product is inside a Reservation there are now toggles that gives you the option to sync this reservation to the School/District Events page/public calendars.
This feature is reciprocal, so Reservations at the School level can be toggled on to show on the District calendar and Reservations at the District level can be toggled on to show on the School calendars. These synced Events are only editable by the entity that created the initial Events.
Screenshot 2025-09-10 at 8
Screenshot 2025-09-10 at 8
- Districts now have the ability to quickly add school sets (High Schools, Middle Schools, etc) to have events show up on their calendars.
For example, if the District creates an early out for just the middle schools of the district they are now able to select Middle Schools right from the Event creation page. This will now put this Early Out Event on all the Middle Schools' calendars. These events are not able to be edited from the school site as well. This replaces the old process of having to add each school as a host where they could then edit the event.
Screenshot 2025-09-10 at 3
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